privacy policy

1. introduction

lowkey ("we," "our," or "us") operates the lowkey mobile application (the "app"). this privacy policy explains how we collect, use, disclose, and safeguard your information when you use our app. please read this policy carefully. if you do not agree with the terms of this privacy policy, please do not access the app.

2. information we collect

we may collect the following types of information:

• account information: when you sign in using apple or google, we receive your name, email address, and a unique user identifier. we do not receive or store your apple or google password.
• usage data: we collect information about how you use the app, including profiles you track, features you interact with, and timestamps of activity.
• device information: we may collect device type, operating system version, unique device identifiers, and push notification tokens.
• analytics data: we use third-party analytics services to understand usage patterns and improve the app.

3. how we use your information

• provide, maintain, and improve the app's features and functionality
• send push notifications about follow activity on profiles you track
• process subscriptions and manage your account
• analyze usage trends and optimize performance
• detect, prevent, and address technical issues

4. public data only

lowkey accesses publicly available profile data to provide its tracking features. we want to be clear:

• we never ask for your login credentials
• we never access your account
• we only view publicly available information
• we do not interact with, modify, or post to any account

5. data storage and security

your data is stored securely using industry-standard cloud infrastructure. we implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. data retention

we retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. when you delete your account, we delete your personal data from our servers within 30 days.

7. your rights

depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. to exercise any of these rights, please contact us at support@lowkeytracker.com.

8. children's privacy

our app is not intended for use by children under the age of 13. we do not knowingly collect personal information from children under 13.

9. changes to this policy

we may update this privacy policy from time to time. we will notify you of any changes by posting the new policy in the app and updating the "last updated" date.

10. contact us

if you have questions about this privacy policy, please contact us at: support@lowkeytracker.com